Please contact customer service for more information on returning an item at 1-866-517-8243. Unless there is an error in shipping on our part you will be responsible for shipping the item to us. Shipping charges are non-refundable. Please select your products carefully as certain items such as AED pads and batteries are non-returnable. Returns and exchanges on valid products are limited to 30 days.

**AED Batteries, Pads and dated products are non-returnable.